- Springer
Chatbot Research and Design: 4th International Workshop, Conversations 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers
Key Metrics
- Asbj�rn F�lstad
- Springer
- Paperback
- 9783030682873
- 9.21 X 6.14 X 0.49 inches
- 0.73 pounds
- Computers > Speech & Audio Processing
- English
Book Description
The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.
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