- American Water Works Association
M5 Water Utility Management, Second Edition
Key Metrics
- Awwa (American Water Works Association)
- American Water Works Association
- Paperback
- 9781583213612
- 11.06 X 8.22 X 0.32 inches
- 0.8 pounds
- Science > Earth Sciences - Hydrology
- English
Book Description
This manual provides basic training in water utility management and organizational structure.
Designed for new managers and supervisors, it covers all areas of public water utility management:
- Organizational structure
- Financial management
- Customer service
- Operations and maintenance
- Safety and security
- Emergency planning
- Human resources
- Information systems
- Legal and regulatory issues
- Public communications
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