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New Perspectives in Marketing by Word-Of-Mouth

New Perspectives in Marketing by Word-Of-Mouth

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Key Metrics

  • Emerald Group Publishing Limited
  • Emerald Group Publishing
  • Paperback
  • 9781785608193
  • 9.5 X 6.5 X 0.5 inches
  • 0.9 pounds
  • Business & Economics > Marketing - General
  • English
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Book Description

New Perspectives on Marketing by Word-of-Mouth is a collection of key articles on this area of high and increasing importance to marketers worldwide. This collection offers insights across a range of sectors. Some of the things the book will explain include: - How brand love is built in the fashion industry - How larger organisations can respond most effectively to negative comments on social media. - The effectiveness of a Facebook fanpage for the MINI car brand. Modern communications technology means that the influence of the consumer in building or damaging a brand reputation is increasing. Find out some of the reasons why by reading this collection.
New Perspectives in Marketing by Word-Of-Mouth

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