Saunders
Practice Management for the Veterinary Team: Front Office, Operations, and Development
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- Heather Prendergast
- Saunders
- Paperback
- 9780443117084
- -
- -
- Medical > Veterinary Medicine - General
- English
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Book Description
- Comprehensive coverage of practice management skills includes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients.
- Coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures.
- Veterinary Ethics and Legal Issues chapter helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws.
- End-of-chapter review questions reinforce key concepts and measure mastery of the content.
- End-of-chapter Practice Managers Survival Checklist allows you to review the most essential information.
- Versatile text can be used by practice managers to study for the CVPM exam.
- Updated content highlights important technological and professional updates to the field impacting medical record management.
- New chapters covering telehealth and practice integrative management software are included.
- Current coverage includes a revised Leadership, Professional Development and Human Resources chapter and expanded content in Strategic Planning and Marketing chapters.
Practice Management for the Veterinary Team: Front Office, Operations, and Development
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